ON THE FIRST OF JUNE, 2017, MY KITLOG PROGRAM STOPPED WORKING. IN THE PROCESS OF RELOADING THE PROGRAM, I LOST OVER A YEAR'S WORTH OF DATA AND OVER-WROTE MY MLB-DATA FILE. ...NOT GOOD! IT TOOK NEARLY A MONTH TO GET A RESPONSE OUT OF THE KITLOG SUPPORT TEAM BUT FINALLY YESTERDAY THEY SENT ME INSTRUCTION ON HOW TO RELOAD THE PROGRAM. I NEVER DID FIND OUT WHAT THE PROBLEM WAS. IT TOOK ME NEARLY 40 HOURS TO REBUILD MY LOST DATA FILES. I'M NOW BACKING MY DATA UP EVERY HOUR AND WHEN I GET BACK FROM VACATION I'LL LOAD THE REMAINING MONTHS WORTH OF WORK AND WILL ALSO PRINT A HARD COPY OF ALL THE DATA AND PICTURES. I’M A LITTLE SCEPTICAL NOW. KITLOG WAS SOLD TO MATRONICS A COUPLE MONTHS AGO AND I’M GUESSING THAT, COMBINED WITH WINDOWS 10 AND .NET 1.1 ISSUES WERE THE CULPRITS.