|
|
|
|
The RV-10 Dream
|
Date: 2-22-2013
|
Number of Hours: 2.00
|
Manual Reference:
|
Brief Description: Panel Express: Updated!!!
|
|
Well, today was a complete shock. The Panel CNC place PanelExpress told me that instead of $40 for shipping they want to charge me $355 for shipping, or cancel the order, or at least this is what I first thought.
It appears the email did not quite convey the intent of FPE to work with me for a resolution.
It appears that USPS basically gave FPE a quote and then said they would not ship, leaving them in the lurch.
Now, unfortunately, this is not my fault and I offered to cover all of the shipping, however, because I could have got the panel made up here and I have heavily invested in getting to know thier program, I couldn't commit to more.
Well, Scott, the Operations Manager, came to the party and went beyond my expectation.
He offered to honour the quote and ship anyhow.
I want to say, this is what businesses should do. They should act with respect and dignity and a good moral code. Thanks Scott. I appreciate your efforts.
|
|
|
|
|
|
|
|
|
Copyright © 2001-2024 Matronics. All Rights Reserved.
|
